After your first 30 days of employment and successful completion of above courses, you will receive your SSVA T-shirt and be ready to move on to the next level of training.  You will be assigned to the following courses:

  • Ukeru / Positive Practices in Crisis (Classroom)
  • DSP Ethics (Online)
  • Anti-Bullying / Workplace Violence (Online)
  • Cybersecurity (Online)



New Crisis Management Program First to Offer Physical Alternatives to  Restraint

Through trauma informed training, Ukeru helps providers explore and understand the effects of trauma on behavior and functioning. Participants will learn how to assess the impact of trauma, understand trauma symptoms, and take those symptoms into consideration when developing a support plan for each client who has experienced trauma.

  • Introduces the importance of creating a trauma-Informed treatment environment;
  • Explores the effects of trauma on the brain and subsequent behavioral, emotional, and adaptive functioning;
  • Provides a better understanding of why individuals may exhibit behaviors that are considered “maladaptive” but may actually be quite “adaptive” in protecting the individual from real or perceived threat.
  • Presents cultural and environmental factors associated with “trauma-informed” and “trauma-uninformed” settings,
  • Reviews specific information to consider when assessing the impact of trauma and developing a support plan to minimize traumatic stress in the future.




Please Click on the link to take the test. 

In order to become certified or recertified participants must complete the 4 hour in class Crisis Intervention training, participate in all skill session, demonstrate all skills correctly and score at least 80 percent on the final test.

Your Certification is good for one year.


A primary purpose of the DSP is to assist people who need support to lead self-directed lives and to participate fully in our nation's communities. This emphasis on empowerment and participation is critical. There are numerous pressures coming from organizations, government, social policy, and societal prejudice that can shift focus and allegiance away from the people who are being supported. 

DSPs face ethical decisions on a daily basis and consistently feel the tension between the ideals of the profession and its practice. In order to maintain the promise of partnership and respect that must exist in a supportive relationship, a strong ethical foundation is critical to help DSPs navigate the maze of influences that bombard them. The prejudices of society form powerful barriers, yet too often, the very social policies and service systems designed to help can create additional barriers that prevent many people with intellectual, developmental or physical disabilities from enjoying a rich and fulfilling life.